1. Overview
  2. Configuration Setting
  3. Ticket Information
    1. Add new tickets for the users
    2. Assigning a Ticket
    3. Reply to the Ticket
  4. Ticket Creation via Customer from various place
    1. Creating Ticket from Customer Account Section
    2. Creating Ticket from Vendor Profile Page
  5. Creating Ticket from Support System option in the top menu 
  6. Support
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Ticket Creation via Customer from various place

In a Multivendor system customer purchase, a product and that product can be of admin or vendor. 
Now, how to a customer can create a ticket so that it gets assigned to the respective admin or Vendor?

 

  • Creating Ticket from Customer Account Section
  • Creating Ticket from Vendor Profile Page
  • Creating Ticket from Support System option in the top menu 

  

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