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Fetch, View, Ship, and delete the Lazada Orders

The Magento 2 store owners can fetch the new orders and view all the order details fetched from Lazada. They can also ship the required orders and can delete the orders those are no more required.

To fetch and view new orders

  1. Go to the Magento 2 Admin panel.
  2. On the left navigation bar, click the LAZADA INTEGRATION menu.
    The menu appears as shown in the following figure:
    LazadaM2Integration_Menu
  3. Click Orders Listing.
    The Lazada Order List page appears as shown in the following figure:
    LazadaOrderDetails
  4. Click the Fetch Lazada Orders button.
    If the order is imported successfully then, a new record is found in the Orders Grid  table as shown in the  figure.
    Notes:

    • Orders are automatically imported through CRON in every 10 minutes.
    • Whenever the latest orders are imported from Lazada, a Notification appears in the notification area of the Admin panel for those orders and they are Auto-Acknowledged as soon as they are imported in the Magento admin panel.
    • If no Order is imported, then check the Failed orders listed on the Lazada Failed Order page.
    • Order are auto rejected on Lazada in the following conditions:
      • When Lazada Product SKU does not exist in Magento.
      • When Product is Out of Stock in Magento.
      • When product is disabled in Magento.

To ship the order

  1. Go to the Magento 2 Admin panel.
  2. On the left navigation bar, click the LAZADA INTEGRATION menu.
    A menu appears.
  3. Click Orders Listing.
    The Lazada Order List page appears as shown in the following figure:
    LazadaOrderDetails
  4. Scroll down to the required row of the order to ship.
  5. In the Action column of the respective row, click the Edit LazadaM2_ProductEditIcon icon.
    The Order view page appears
  6. In the left navigation panel, click the Lazada menu.
    The page appears in the right panel as shown in the following figure:LazadaOrderDetails_SubmitShipment
  7. Under the Lazada Order Information section, do the following steps:
    1. In the Shipping Provider list, select the required carrier.
    2. In the Delivery Type list, select the required option.
    3. In the Tracking Number box, enter the required value.
    4. In the Serial Number box, enter the required value.
  8. Scroll down to the Shipment Order Items section, and then do the following steps.
    1. In the Quantity to Ship box, enter a value.
      The number of quantity that the user can ship. The value cannot be greater than the Qty Available for Ship value.
    2. In the Quantity to Cancel box, enter a value.
      The number of quantity that the user wants to reject. The value cannot be greater than the Qty Available for Ship value.
  9. Click the Submit Shipment button.
    The success message appears, if the order is shipped successfully.

To delete the Lazada Orders

  1. Go to the Magento 2 Admin panel.
  2. On the left navigation bar, click the LAZADA INTEGRATION menu.
    A menu appears.
  3. Click Orders Listing.
    The Lazada Order List page appears as shown in the following figure:
    LazadaOrderDetails
  4. To delete the single order, do the following steps:
    1. Scroll down to the order row no more required.
    2. In the Action column of the respective row, click the Delete LazadaM2_DeleteIcon icon.
      A confirmation dialog box appears.
    3. Click the OK button.
      The order is deleted from the Lazada Marketplace.
  5. To delete the selected Lazada orders in bulk, do the following steps:
    1. Select the check boxes associated with the orders those are o more required.
    2. Click the Arrow button of the Actions list.
      A menu appears as shown in the following figure:
      LazadaOrderDetails_BulkDeleteOrders
    3. Click Delete Order(s).
      A confirmation dialog box appears.
    4. Click the OK button.
      The selected orders are deleted from the Lazada Marketplace.
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