- Overview
- How To Install Wish Integration App?
- Registration and Configuration Setup
- Product Section
- Manage Product
- Wish Fashion Experience
- Upload Products on Wish
- Disable Product on Wish
- Enable Product on Wish
- Sync Product from Shopify
- Update Shipping on Wish
- Update Inventory on Wish
- Update Status from Wish
- Update Price on Wish
- Delete Product from Wish
- Edit product details
- Upload Product as Simple on Wish
- Edit Product
- Error
- View product
- Enroll In Return
- Manage Product - Filter Options
- Manage Returns
- Not-in App products
- Wish Feeds
- Manage Product
- Templates
- Re-Import Product
- Activities
- Order Section
- Bulk Operations
- Product Boost
- Wish Tickets
- Infractions
- Penalities
- Pricing
- Wish Notifications
- Settings
- Contact Us
- Frequently Asked Question
8.1.Sales Order ↑ Back to Top
Managing and handling products require a lot of time and patience. Especially when there are a lot of updates coming in daily. The app’s “Sales Order” page gives you access to modify and edit the status of products and synchronize it on the Wish Marketplace. It is one of the crucial sections of the ‘Wish Integration’ app. With this section, you can fetch, receive, and process orders from Wish Marketplace to your Shopify integration app.
All new orders created on Wish.com are instantly fetched by the ‘Wish Integration’ app in the dedicated panel. The app’s robust order management system makes the same order on the Shopify store so that you can view the details and fulfill them through the app without taking the pain of visiting the marketplace and fulfilling orders from there and then again coming back to the Shopify store for updating stocks and orders.
It lists each order with – Wish Order ID, Order SKU, Shopify Order Name, Shopify Order ID, Order Date, and then there is action.
Steps to perform bulk operations
- Go to the ‘Orders’ section.
- Choose ‘Sales order.’
- Select products you want to update or synchronize by clicking on the ‘Checkbox’ beside the product name.
- You can also select all products together by clicking on the ‘Checkbox’ beside the ‘Action’ tab.
- From the drop-down menu choose any of the following options.
Update status from Wish: This option helps you to update the order status on the Wish Marketplace. Once the status has been updated on wish.com, a confirmation message displays on the screen.
Sync shipment from Shopify: When you click on ‘Sync Shipment,’ you can easily update the Shipment information of orders on Wish.com. Once the shipment information is successfully updated, a success message will appear on your screen.
- Click ‘Submit.’
- A confirmation window appears displaying that your order(s) status is successfully updated on Wish.
Merchants can also fetch order details.
Fetch Order
When you click on the Fetch Order button, it means you will be able to fetch new orders from Wish.com to the Wish Integration app. The new orders if available are fetched from Wish.com and are listed on the page and a success message appears. If there are no new orders on Walmart, then the relevant message appears on the page.
You will also find three options adjacent to your Sales Order information:
1. To View the Current Order Details.
2. To Ship the order manually.
3. To Refund order.
4. To view Error orders
To View the Current Order details, do the following steps:
- Scroll down to the required sales order.
- In the respective row of the sales order, click the View icon.
- The page appears as shown in the following figure:
All the details of the current order appear on this page.
To track Shipped orders manually, you need to click on the icon.
The page will appear as shown in the image below, you need to select the desired shipping carrier from the dropdown list and provide the tracking number of the selected order:
To view Refund Order, Click on the icon, as shown below:
Once you click on the Refund icon, a pop window appears as shown below, you need to enter Refund reason and Refund Description and click on the “Save” button to proceed: