6.Failed Orders ↑ Back to Top
If an order gets failed it can be seen on the Magento 2 admin panel itself.
To see the failed orders,
- Go to your Magento 2 admin panel.
- On the left navigation bar, click on Newegg Integration.
- When the menu appears, click on Failed Orders.
- On clicking it, the failed order page that you will be navigated to will appear as:
- Here on this page, you may see the Newegg order Id, status, reason of order getting failed, order date, order data, and order items.
- Click on View button under Order Data to see the order data, and you will see the data as:
- Click on View button under Order Items to see the order items, and you will see the items as:
To delete the failed order,
- Select the failed order by checking its corresponding box. You may also select all the orders by checking the box left to Newegg Order Id.
- Now click on the Actions drop down.
- It will appear as:
- Click on Delete.
- Click OK when the confirmation box appears.
- The failed orders will be deleted.
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