Failed Orders

If an order gets failed it can be seen on the Magento 2 admin panel itself.

To see the failed orders,

  • Go to your Magento 2 admin panel.
  • On the left navigation bar, click on Newegg Integration.
  • When the menu appears, click on Failed Orders.

  • On clicking it, the failed order page that you will be navigated to will appear as:

  • Here on this page, you may see the Newegg order Id, status, reason of order getting failed, order date, order data, and order items.
  • Click on View button under Order Data to see the order data, and you will see the data as:

  • Click on View button under Order Items to see the order items, and you will see the items as:

To delete the failed order,

  • Select the failed order by checking its corresponding box. You may also select all the orders by checking the box left to Newegg Order Id.

  • Now click on the Actions drop down.
  • It will appear as:

  • Click on Delete.
  • Click OK when the confirmation box appears.
  • The failed orders will be deleted.
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