1. Overview
  2. Admin Panel
    1. Configuration Settings
    2. Manage RMA Requests
      1. Create A New Request
      2. Edit the Existing Request
      3. Delete the Request
    3. Manage RMA Statuses
      1. Add A New Status
      2. Edit the Existing Status
      3. Delete the Status
  3. Vendor Panel
    1. Manage RMA Request
  4. Front-end User Panel
    1. Request a New RMA
    2. View the RMA Details and Chat with the Seller
    3. Cancel RMA
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Vendor Panel

Features Available to the Vendors:

The vendor can avail the following features of the add-on based on the configuration settings applied by the admin:

  • Vendors can view any RMA requests generated for their orders.
  • Vendors can update the status if the administrator has transferred RMA to the vendor. The vendor can also view the Chats related to the RMA and reply to those.

Vendors can perform the following task:

 

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« Delete the StatusManage RMA Request »
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