Cancel RMA

Until the Status of the RMA is Pending, the user can cancel the RMA.

To cancel RMA

  1. Go to the front-end user panel. select My account.
  2. In the left navigation panel,  click the Return Merchandise Authorization menu.
    The Return Merchandise List page appears as shown in the following figure:

  1. Click the Cancel link.
    A confirmation dialog box appears.
  2. Click the OK button.
    The RMA is canceled.
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