1. Overview
  2. Admin Panel
    1. Configuration Settings
    2. Manage RMA Requests
      1. Create A New Request
      2. Edit the Existing Request
      3. Delete the Request
    3. Manage RMA Statuses
      1. Add A New Status
      2. Edit the Existing Status
      3. Delete the Status
  3. Vendor Panel
    1. Manage RMA Request
  4. Front-end User Panel
    1. Request a New RMA
    2. View the RMA Details and Chat with the Seller
    3. Cancel RMA
search_box

Cancel RMA

Until the Status of the RMA is Pending, the user can cancel the RMA.

To cancel RMA

  1. Go to the front-end user panel. select My account.
  2. In the left navigation panel,  click the Return Merchandise Authorization menu.
    The Return Merchandise List page appears as shown in the following figure:

  1. Click the Cancel link.
    A confirmation dialog box appears.
  2. Click the OK button.
    The RMA is canceled.
Yes No Suggest edit
« View the RMA Details and Chat with the Seller
Suggest Edit