Edit the Agent Details
To edit the agent details
- Go to the Admin panel.
- On the left navigation bar, click the SUPPORT SYSTEM menu.
The menu appears as shown in the following figure:
- Click Agents.
Te Agents page appears as shown in the following figure:
All the created agents appear on this page. The admin can view all the Agents details at one glance.
- Scroll down to the required agent row.
- In the Action column of the respective row, click the Edit link.
The editing page appears as shown in the following figure:
- Make the changes as per the requirement.
- Click the Save Agent button.
The changes are saved and a success message appears on the Agents page.