Home » Magento 2 » Magento 2 Support System – Admin Guide OverviewConfiguration SettingsTickets InformationAdd A New TicketAssign A TicketReply To the TicketDelete the TicketsAgentsAdd A New AgentEdit the Agent DetailsDelete the AgentsManage DepartmentsAdd A New DepartmentEdit the Department DetailsDelete the DepartmentsPriorityAdd A New PriorityEdit the PriorityDelete the PrioritiesStatusAdd A New StatusEdit the StatusDelete the StatusFront-end ViewGuest UsersRegistered Users 4.Agents ↑ Back to TopOn the Agents page, the admin can view all the created agents along with their roles. Also, can change the roles from the Configuration page. The admin can do the following tasks: Add A New Agent Edit the Agents Details Delete the Agents Was this helpful? Yes No Suggest edit « Delete the TicketsAdd A New Agent » Suggest Edit Captcha : Submit Aliexpress Connector for Magento 2SQL Report Generator Extension User GuideProduct FAQ Extension User Guide × Post navigation Magento 2 Marketplace Vendor Product Addon – User GuideMagento 2 Marketplace Vendor Product Attribute Addon User Guide