View Fruugo Failed Orders

The users can view the list of failed Fruugo orders on the Failed Orders Grid page.

In the following conditions, Orders are not imported from Fruugo:

  • If any product in the Fruugo Order is Out of Stock in Magento 2.
  • If any product in the Fruugo Order is disabled in Magento 2.
  • If any Product does not exist in Magento 2 or is deleted from Magneto after uploading to Fruugo.
  • If the selected Payment Method in Fruugo System Configuration Setting is not available in Magento 2.

To view Fruugo failed orders

  1. Go to the Magento 2 Admin panel.
  2. On the left navigation bar, click the FRUUGO INTEGRATION menu, and then click Failed Imported Orders.
    The Failed Orders Grid page appears as shown in the following figure:
    Failed Orders Grid
    This page displays the failed orders with the order id and the reason for the failure.
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