7.3.Return Management ↑ Back to Top
To add a new return
- Go to the Magento 2 Admin panel.
- On the left navigation bar, click the FRUUGO INTEGRATION menu, and then click Return.
The Fruugo Return page appears as shown in the following figure:
All the created returns are listed on the page. - Click the Add New Return button.
The page appears as shown in the following figure:
- In the Enter Merchant Order ID or Reference Order ID box, enter the valid Id to be refunded.
- Click the Fetch Order Info button.
The page appears as shown in the following figure:
- Enter the values in the required fields.
- In the Qty to be Refunded box, enter the required number of item that the merchant wants to refund to the customer.
- Click the Save button.
The refund is generated and a success message appears as shown in the following figure:
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