To edit the existing email template

1. Go to the Admin panel.
2. On the left navigation bar, click the FOLLOWUP menu.
   The menu appears as shown in the following figure:
   
3. Click Email Template.
   The Follow Up Emails page appears as shown in the following figure:
   
   All the available email templates appear on the page.
4. Scroll down to the required email template.
5. In the Action column of the row of the required email template, click the arrow next to the Select link, and then click Edit.
   The template editing page appears as shown in the following figure:
   
6. Make the changes as per the requirement, and then click the Save button.