1. Overview
  2. Retrieve API Credentials from Jet.com
  3. Jet Configuration Settings
  4. Category Mapping
  5. Manage Profiles
    1. Add A New Profile
    2. Edit the Existing Profile
    3. Delete the Profiles
  6. Manage Products
    1. Bulk Action on the Selected Jet Products - Upload, Archive, and Unarchive
    2. Map the Selected Category to the Selected Products
    3. Assign the Profile to a Single Product
    4. Remove the Assignment of the Profile
    5. Edit the Products
    6. View the Error Details
    7. Bulk Products Upload
    8. Bulk Profile Mapping
  7. Manage Orders
    1. Fetch and View the Jet Orders
    2. Submit Shipment or Cancel the Order
    3. Delete the Selected Orders
  8. Manage Returns
    1. Fetch and View the Returns
    2. Submit Return Details
    3. Delete the Selected Returns
  9. Manage Refunds
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Submit Return Details

To submit the return details

  1. Go to the WooCommerce Admin panel.
  2. On the left navigation bar, click the Jet menu.
  3. In the right panel, click the Return tab.
    The page appears as shown in the following figure:
    ReturnOrderPage
  4. Scroll down to the required Return.
  5. In the Action column of the respective row, click the corresponding View Details link.
    The page appears as shown in the following figure:
    ReturnOrder_ViewDetails
  6. In the Agree to Return list, select Yes.
    If selected No, then the field appears as shown in the following field:
    ReasonToDisagree

    • In the Reason to Disagree list, select the required reason.
  7. In the Return Item Details area, enter the required values in the following fields based on the requirements:
    • Qty Returned
    • Qty Refunded
    • Return Feedback
    • Amount
    • Shipping Cost
    • Shipping Tax
    • Tax
    • Notes
  8. In the Refund Without Return list, select the required option.
  9. Click the Submit button.
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