The seller must do product listing as per the wish policy. Wish may impose a penalty on the seller for a variety of reasons. It can be levied for wrong listing, Product infringement, unresolved query/ or complaint, any complication in-store or even when manipulated, or doubtful product rating is observed.

Penalties are listed in the following sections:

ALL: Under this section, you can see a list of all penalties imposed on you by Wish.com.

ORDER: Wish Charges penalty for late fulfillment of an order or when the order is delayed or is not delivered on time. All such penalties are listed here.

PRODUCT: Wish may charge a penalty from the seller when there is a wrong product listing, infringement of the product, prohibited product listing. All the penalties charged on products are shown under the ‘Product’ tab.

TICKET: When any query or issue arises, Wish initially raises tickets for a seller seeking their reply for the concern. The tickets could be raised for any of the following reasons:

• Wrong Listing of products
• Post-purchase support question
• Return or refund of the product
• Defective delivery
• Damaged, or missing product

If these issues are not resolved in the stipulated time frame, Wish charges a penalty from the seller, and all these penalties are listed under the ‘Ticket section.’

PRODUCT VARIATION: There might be cases when the main product is listed well but one or the other variant of that product has some issue, in that case, if the issue remains unresolved, Wish would charge a penalty from the seller.

STORE: If any penalty is levied on the store, they are listed under this tab.

PRODUCT RATING: Wish keeps a close eye on product reviews, and strictly prohibits any falsification or manipulation in product reviews and ratings. The section highlights all the penalties raised on sellers for manipulating product reviews and ratings.

To view any recent updates regarding penalties directly from the marketplace, you can click on ‘Fetch Penalty.’