Connecting with your suppliers becomes easy with the application. The section – Chats, enables you to send and receive messages from the suppliers in case of any discrepancy or redressal.

You can receive as well as compose new messages for a specific supplier.

Filter and find a specific chat in the chat history

• Go to the Chat section from the navigation bar.
• Now, find the filter option available in the right corner of the page and click on it.
• A dialogue box appears that lets you select the filter you wish to apply to find the required result. The options available to you for filtering orders include:

• • Chat ID
  • Supplier

Create a new chat

• Go to the Chat section from the navigation bar.
• Now find the Compose button available in the top right corner of the page and click on it.

Once you are on the compose message page you need to enter a few details to initiate the chat process.

• Enter the username of the recipient.
• Enter the subject line for the message that is being sent.
• In the event, you need to add an attachment to the message, click on the choose file button and upload the same.
• Next, you need to type the message you intended to send to the supplier in the blank space provided below.
• Once you’ve composed the message, you can hit the send button.
• In case you wish to cancel sending the message to a recipient you can click on the back button to return to the chat section.