Failed Orders

Here you can see all failed order

  1. Go to the Prestashop Admin panel.
  2. In the left navigation panel, place cursor on eBay Integration menu. The menu appears as shown in the following figure:
  3. Click on the eBay Failed Orders, once you click the option, following screen appears:
  4. In the ID, you can see your PrestaShop order ID
  5. In the SKU, you can see the Unique Id of the item with failed order
  6. In the eBay Order ID, you can see the order ID fetched from eBay
  7. In the Reason, you can see the reason for the order to be canceled
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