Amazon Failed Orders

To see and manage Amazon Imported Failed,

  • Go to your OpenCart dashboard.
  • Place cursor on Amazon Integration and then on Order(s).

  • The section expands, and click on Failed Order(s). The page you will be navigated to would look like:



  • You may see all the failed Amazon orders on this page.
  • You may see on the page, the failed Amazon orders’ ID, SKU, Reason, and Action.
  • You may also cancel the order(s) by selecting the order(s) and clicking on Cancel button on the top right side of the page as shown below:


  • Your selected order will be canceled.
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