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View Overstock Orders

The user can fetch and view all the order details fetched from Overstock. Also, later on, can proceed further for shipment.

To view Overstock Orders

  1. Go to Magento Admin panel.
  2. Click the Overstock Integration menu, and then click Overstock Orders View.The menu appears as shown in the following figure:

viewoverstockorders        3.Click the Fetch New Orders button.If the order is imported successfully, then a new record is found in the                                    Overstock Order Details table as shown in the above figure.
           Notes:

  • Orders are automatically imported through CRON in every 10 minutes.
  • Whenever the latest orders are imported from Overstock, a Notification appears in the notification area of the Admin panel for those orders and they are Auto-Acknowledged as soon as they are imported into the Magento admin panel.
  • If no Order is imported, then check the Failed order log on the Failed Overstock Orders Import Log
  • Order are auto-rejected on Overstock in the following conditions:
    • When Overstock Product SKU does not exist in Magento store.
    • When Product is Out of Stock in Magento store.
    • When a product is disabled in Magento store.

To submit the shipment for the selected order

  1. Go to Magento Admin panel.
  2. On the Overstock Integration menu, click on View Overstock Orders.
    The Overstock Orders Details page appears as shown in the following figure:

viewoverstockorders       3.In the Magento Order Id column, click the link associated with the required order.
The page appears as shown in the following figure:

overstockship        4.In the left navigation menu, click Overstock. Fill in the required fields:

  • Shipping Provider: Select a carrier from the drop-down menu.
  • Service Level Code: Select the appropriate service level code from the drop-down menu provided.
  • Tracking Number: Enter the tracking number for the shipment.
  • Ship Date: Select the ship date from the calendar.
  • Quantity to Ship: Enter the quantity of the product that has to be shipped.

5.Click the Submit Shipment button.
          Notes:

  1. Order Shipment is sent to Overstock.
  2. Order Invoice and Shipment is created automatically in Magento store.
  3. Order Status changes to Complete on Overstock.
  4. The status of order changes to Completed on Magento store.
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