To add a new status

1. Go to the Admin panel.
2. On the left navigation panel, click the CED MARKETPLACE menu.
   The menu appears  as shown in the following figure:

3. Click Manage RMA Statuses.
The Statuses page appears as shown in the following figure:

Click the Add New Status button.

The New Status page appears as shown in the following figure:

1. Under the General Information section, do the following steps:
   1. In the Status Label box, enter the label name of the new Status.
   2. In the Status Sort Order box, enter the number to define the sort order of the status.
   3. In the Enable list, select Enabled to enable the new status.
   4. In the Notify Customer by Email list, select Yes to activate the notification email for the Customers.
   5. In the Visible on Storefront list, select Yes to make the status visible on the front-end.
   6. In the Notification Message box, enter the notification content.
2. Click the Save Status button.
   The status is saved and a success message appears.