2.2.1.Create A New Request ↑ Back to Top
To create a new request
- Go to the Admin panel.
- On the left navigation panel, click the CED MARKETPLACE menu.
The menu appears as shown in the following figure:
- Click Manage RMA Requests.
The RMA Manage page appears as shown in the following figure:
Click the Create New Request button.
The page appears as shown in the following figure:
- Scroll down to the required Order.
- Click the order row.
The page appears as shown in the following figure:
- In the Return Request Status list, select the required status of the RMA.
- Scroll down to the General Request Information section.
- Under General Request Information, do the following steps:
- In the Reason list, select the required reason for RMA request.
- In the Resolution Request list, select the required resolution requested for RMA.
- In the Package Condition list, select the required package condition for RMA request.
- Click the Save Request button.
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