CedCommerce Shopify Connector aims to enhance the selling experience for merchants. With this app, sellers can manage multiple stores from a centralized place to scale their business. It helps save time and effort by automating product and order management.

The end-to-end process of order syncing is automated within the app itself in real time. Whenever you receive an order on TikTok Shop, you can fetch the order in the app, and it will be created on Shopify after matching the SKU. So now, you don’t have to worry about going back and forth on multiple apps to receive and manage your orders; you can do it all on a single app.

Note: All orders managed through the TikTok Shop platform will be created on your Shopify store and marked with the shipping method “Shipped by TTS platform.”

{NOTE: All the orders will be created on the Shopify store with the default email id: buyerid@tiktok.com.}

From the top bar, you can find the order based on its status, i.e., awaiting shipment, awaiting collection, etc.

• Awaiting Shipment: When an order is received on TikTok Shop and created on the Shopify store, it shows an “Awaiting Shipment” status, meaning no shipping carrier has been arranged yet.
• Awaiting Collection: When a seller fulfills the package using “shipped by seller” as the shipping method, the order status will become “Awaiting Collection” before the order is packed and shipped.
• In Transit: When a seller fulfills the package using “shipped by seller” as the shipping method, the awaiting shipment orders status will change to “In transit” when TikTok Shop receives the tracking information from carriers.
• Delivered: Orders in this section have been successfully delivered at the destination by the carrier. 
• Completed: Once an order is delivered successfully and no return or refund request is raised by the buyer, the status will auto-update to ‘Completed’ within 14 days from the delivery date.

{NOTE: All the orders will be created on the Shopify store with the default id: buyerid@tiktok.com.}

Fetch Order

You can fetch all TikTok Shop orders in the app and manage them centrally. So, if any new order is placed on TikTok Shop, you can find it in the app. 

Just click on ‘Fetch Order’, and within a few minutes, any new order placed will be reflected in the app and then on the Shopify Store.

More Filter

You can search for an order by customer name or order ID or use the “More filter” option. The filter section provides you with various search statuses like logistic mode, fulfilled by, created at, customer name, product name, and TikTok Shop product ID.