Common Errors With Their Alternatives:

1.Price Invalid

Make sure the product price is present on your Shopify store. If not, go to your Shopify store and update the price(this will be auto reflected in the app).  While updating the price remember to ensure it is a positive number.

2.Item Weight Invalid

Make sure the product weight is present on your Shopify store. If not, update it in the Shopify store or in the Profile section of the app else under Settings in-app. While updating the weight remember the below points.

• Your weight must be in kilograms.
• Your weight must be a positive number.

3. Package Width Should be bigger than 1

Make sure the product width is present on your Shopify store. If not, update it in the Shopify store or in the Profile section of the app else under Settings in-app. While updating the width remember the below points. Your width must be in Centimeters.

• Your width must be a positive number.

4. All mandatory attributes are required

If you don’t fill all mandatory attributes (under Category Specific section) in the profile assigned to the product. This will lead to product upload failure. 

You can avoid it by visiting the Profile Assigned column in the Products tab and update or fill the mandatory details by clicking on Edit. Find the Edit option highlighted in the screenshot below.

The mandatory details are below

Item Weight (in kg) 

• Package Width(in cm) 
• Package Length(in cm)
• Package Height(in cm)
• Days to Ship(7-30 Days)
• Brand

5. The stock should be in between 1 and 9,99,999

It is necessary for quantity to be present and it should be between 1 and 9,99,999. Make sure the product quantity is present on your Shopify store. If not, go to your Shopify store and update the quantity(this will be auto reflected in the app). 

6. The type of Image URL is invalid.

You must upload the image of 1024*1024 pixel (recommended) and there can be a maximum of 9 images and a minimum 1 image is mandatory. Make sure the product image is present on your Shopify store. If not, go to your Shopify store and update the image(this will be auto reflected in the app).

7. Title Length Exceeded.

Depending upon the country in which you plan to sell your products, the recommended title length is as below.

Indonesia: Keep your title in between 5 (Minimum) to 100 (Maximum) characters.

Malaysia:  Keep your title in between 20 (Minimum) to 120 (Maximum) characters.

Singapore:  Keep your title in between 1 (Minimum) to 120 (Maximum) characters.

Taiwan:  Keep your title in between 1 (Minimum) to 60 (Maximum) characters.

Thailand:  Keep your title in between 20 (Minimum) to 120 (Maximum) characters.

Philippines:  Keep your title in between 1 (Minimum) to 100 (Maximum) characters.

Vietnam:  Keep your title in between 1 (Minimum) to 120 (Maximum) characters.

Make sure the product title is present on your Shopify store. If not, update it in the Shopify store or in the Products section of the app (by clicking over product name). 

8. Description Length Exceeded.

Depending upon the country in which you plan to sell your products, the recommended title length is as below.

Indonesia: Keep your title in between 20 (Minimum) to 3000 (Maximum) characters.

Malaysia:  Keep your title in between 100 (Minimum) to 3000 (Maximum) characters.

Singapore:  Keep your title in between 20 (Minimum) to 3000 (Maximum) characters.

Taiwan:  Keep your title in between 3 (Minimum) to 3000 (Maximum) characters.

Thailand:  Keep your title in between 25 (Minimum) to 5000 (Maximum) characters.

Philippines:  Keep your title in between 20 (Minimum) to 3000 (Maximum) characters.

Vietnam:  Keep your title in between 100 (Minimum) to 3000 (Maximum) characters.

Make sure the product description length is present on your Shopify store. If not, update it in the Shopify store or in the Products section of the app (by clicking over product name).