Cdon Failed Orders

The admin can see the failed Cdon orders and has the liberty to cancel those orders as well.

To cancel the failed order:

  • Go to Prestashop Admin Panel
  • On the left navigation bar, place the cursor on Cdon Integration and you will see it getting expanded as below:


  • Click on Cdon Failed Orders. The page appears as shown below:


  • Now, this can be done both in bulk or by canceling a particular failed order.
  • To delete an individual order, click on the Delete button in the last column of each failed order.
  • To cancel the failed orders, click on the Cancel button which is on the drop-down menu next to the delete button.
  • Click on OK to Confirm.
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