View Rakuten France Orders

The user can fetch and view all the order details fetched from Rakuten France.

To fetch and view Rakuten France Orders

  1. Go to the Magento Admin panel.
  2. On the top navigation bar, move the cursor over the Rakuten France menu, and then point to the Manage Orders menu.
    The menu appears as shown in the following figure:
  3. Click View RakutenFr Orders and the Rakuten France Orders Details page appears as shown in the following figure:

  4. Click the Fetch Latest Rakuten France Orders or Sync All Rakuten France Orders Info button.
    If the order is imported successfully then, a new record is found in the Rakuten France Order Details table as shown in the above figure.

    • Orders are automatically imported through CRON every 10 minutes.
    • Whenever the latest orders are imported from Rakuten France, a Notification appears in the notification area of the Admin panel for those orders and they are Auto-Acknowledged as soon as they are imported into the Magento admin panel.
    • If no Order is imported, then check the Failed order log on the Failed Rakuten France Orders Import Log page.
    • Orders are auto-rejected on Rakuten France in the following conditions:
      • When Rakuten France Product SKU does not exist in Magento.
      • When Product is Out of Stock in Magento.
      • When a product is disabled in Magento.
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