The users can view the list of failed Jet orders on the Failed Jet Orders Import Log page.

Orders cannot be imported from Jet due to the following conditions:

• If any product in the Jet Order is Out of Stock in Magento.
• If any product in the Jet Order is disabled in Magento.
• If any Product does not exist in Magento or is deleted from Magneto after uploading on Jet.
• If the selected Payment Method in Jet System Configuration Setting is not available in Magento.

To view Jet failed orders

1. Go to the Magento Admin panel.
2. On the top navigation bar, click the Jet menu.
3. On the Jet menu, point to Jet Orders , and then click View Failed Import Jet Orders Log.
   The Failed Jet Orders Import Log page appears as shown in the following figure:
   
   This page displays the failed orders with the order id and the reason for the failure.

To clear failed import order logs

1. Go to the Magento Admin panel.
2. On the top navigation bar, click the Jet menu.
3. On the Jet menu, point to Jet Orders , and then click View Failed Import Jet Orders Log.
   The Failed Jet Orders Import Log page appears as shown in the following figure:
   
4. Click the Clear Failed Import Order Logs button.
   All the logs are deleted

To delete selected  failed import order log

1. Go to the Magento Admin panel.
2. On the top navigation bar, click the Jet menu.
3. On the Jet menu, point to Jet Orders , and then click View Failed Import Jet Orders Log.
   The Failed Jet Orders Import Log page appears as shown in the following figure:
   
4. Select the check boxes of the required logs.
5. In the Actions list, click Delete.
6. Click the Submit button.
   A confirmation dialog box appears.
7. Click the OK button.