To view help and support,

1. Go to the Magento 2 Admin panel.
2. On the left navigation bar, click the Taobao Product Importer menu.
   The menu appears as shown below:
3. Click on Help and Support.
   The Help and Support page appears as shown below:
4. Here you can view the Taobao Knowledge base.
5. Click on Taobao Product Importer User Guide by Cedcommerce to view the extension user manual.
6. For more queries, you can connect anytime with us via Skype, Ticket, or Email.