To fetch new orders

1. Go to the Magento 2 Store Admin panel.
2. On the left navigation bar, click the Shopee Integration menu.
   The menu appears as shown in the following figure:
3. Click Orders.
   The Shopee Order  page appears , here you can click on Fetch New Orders, and all the orders will get fetched from the Shopee.
   
4. If the order is imported successfully then, a new record is found in the Orders Grid table as shown in the figure:
5. The Order Grid report is exported in CSV or Excel XML format.

• Notes:
• • Whenever the latest orders are imported from Shopee, a Notification appears in the notification area of the Admin panel for those orders and they are Auto-Acknowledged as soon as they are imported in the Magento 2 store admin panel.
  • If no order is imported, then check the Failed orders listed on the Shopee Failed Order page.
  • Order is auto-rejected on Shopee in the following conditions:
    • When Shopee Product SKU does not exist in Magento 2 store.
    • When Product is Out of Stock in Magento 2 store.
    • When a product is disabled in Magento 2 store.