Knowledge Base

To get the Help & Support for Extension,

  1. Goto Magento 2 admin panel.
  2. On the left navigation bar, click the Rakuten Integration menu.
  3. The menu appears as shown below:
  4. Click on Knowledge Base.
    The Rakuten Knowledge Base appears as shown below:
  5. In the Information section, the info about the module is given.
  6. In the Quick Support Section, you can connect with CedCommerce :
    • You may call us at the number given on the page.
    • Click Send us an E-mail and your mailbox will get opened and you may mail us your question or query.
    • Click Connect via Skype and you will be able to join us on Skype instantly where we are available 24×7.
  7. In the Documentation section, there is a link to the manual of Rakuten US Integration for Magento 2.
  8. In the Integration Video from section, the links to videos of integration are added.
  9. In the Integration Documents from section, the links of documents is attached.
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