To view help and support,

1. Go to the Magento Store Admin panel.
2. On the left navigation bar, click the eBay Affiliate menu.
   The menu appears as shown in the following figure:
   
3. Click on Help and Support.
   The page appears as shown below:
   
4. Here you can view the extension documentation, knowledgebase, and connect with us for your queries via Skype, Mail, or Ticket.