
7.2.View and Delete the Bonanza Failed Orders ↑ Back to Top
The users can view the list of failed Bonanza orders on the Bonanza Failed Orders page.
In the following conditions, Orders are not imported from Bonanza :
-
If any product in the Bonanza Order is Out of Stock in the Magento 2 store.
-
If any product in the Bonanza Order is disabled in the Magento 2 store.
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If any Product does not exist in Magento 2 or is deleted from the Magneto 2 store after uploading on Bonanza.
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If the selected Payment Method in Bonanza System Configuration Setting is not available in the Magento 2 store.
To view Bonanza failed orders
- Go to the Magento 2 Store Admin panel.
- On the left navigation bar, click the BONANZA INTEGRATION menu.
The menu appears as shown in the following figure:
- Click Failed Orders.
The Bonanza Failed Order page appears as shown in the following figure:
This page displays the failed orders with the order id and the reason for the failure.
- To view the order data details, do the following steps:
- Scroll down to the required failed order row.
- In the Order Data column of the respective row, click the View
icon.
The Order Data page appears as shown in the following figure:
The specific order data details appear on this page. - Click the Cancel button to close the page.
- To view the order item details, do the following steps:
- Scroll down to the required failed order row.
- In the Order Items column of the respective row, click the View
icon.
The Order Data page appears as shown in the following figure:
The specific order item details appear on this page. - Click the Cancel button to close the page.
- To delete the selected failed orders, do the following steps:
- Go to the Bonanza Failed Order page.
- Select the check boxes associated with the failed orders those are no more required.
- Click the Actions list Arrow button.
A menu appears as shown in the following figure:
- Click Delete.
A confirmation dialog box appears. - Click the OK button.
The selected failed orders are deleted.
- Go to the Bonanza Failed Order page.
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