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Help & Support

To view the Help & Support section,

  1. Go to the Admin panel.
  2. On the left navigation bar, click the 11 Street menu.
  3. click Help & Support.
    The Help & Support page appears as shown in the following figure:

CedCommerce Support

  1. Click CedCommerce Support and the section will expand as: 
  2. Click 11 Street Integration Knowledge Base and you will be navigated to our product page.

Documentation

  1. Click Documentation and the section will expand as:  
  2. On clicking the 11 Street Integration Extension User Guide By CedCommerce, the users will be navigated to the guide/document to integrate the Magento store with 11 Street.
Contact Us via Below Available Mediums
  1. Click Contact Us via Below Available Mediums and the section will expand as:  
  2. Under Contact Us via Below Available Mediums, you may see the different ways to get in touch with us.
  3. You may call us on Skype by clicking on Contact Us 24*7 vis Skype Call.
  4. Click Submit issue via Ticket and you will be navigated to our support page on which you may raise a ticket and get your issue solved by us in no time.
  5. Click Send us an E-mail and your mailbox will get opened and you may mail us your question or query.
  6. Click Connect via Skype and you will be able to join us on Skype instantly where we are available 24×7.
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