Understanding Stock Adjustment and Inventory Sync Process:

To comprehend how Stock Adjustment and Inventory Sync work within the system, let’s consider an example: Suppose an order is placed on WooCommerce for a product with an initial stock level of 50 units. The order is successfully created in Zoho Inventory and even shipped, yet, at this stage, no billing has been generated, and no “purchase order” has been created in Zoho Inventory.

In an ideal scenario, the stock level should decrease by 1 to reflect the order fulfillment, reducing the total quantity to 49.

However, Zoho Inventory only adjusts its stock levels when a billing process is initiated for the purchase order, and the entire order cycle is completed. Until this point, the stock level in Zoho Inventory remains at 50.

Once the stock update is made in Zoho Inventory, the integration app seamlessly fetches these details. Subsequently, the app updates and synchronizes the adjusted stock level across all connected platforms.

This process ensures that stock adjustments are accurately reflected on all platforms only when the entire purchase cycle, including billing, is complete in Zoho Inventory. The bidirectional synchronization facilitated by the integration app guarantees that the latest stock information is consistently updated across all connected platforms, providing a unified and accurate representation of inventory levels.