search_box

Orders

Receive and manage orders from within the store effortlessly. The end-to-end process of order syncing is real-time automated within the connector module itself. Whenever you receive an order on Miravia it will sync with the plugin, and the order will be fetched in your PrestaShop store within 5 minutes. Once you fulfill the order, update the tracking details in your store, and the same will be synced and updated on the marketplace, making the order fulfilled for you.

So now, you don’t have to worry about going back and forth on multiple apps to receive and manage your orders; you can do all of it now with a single connector plugin. 

Sync Miravia orders based on specific dates, allowing you to control which orders are created on your store. Orders can be synced up to 1 month in the past. The status of previously synced orders will be automatically updated, ensuring real-time tracking and accurate order management.

Note: Cancelled orders will not be synced, maintaining consistency between your Miravia platform and your store.

From the top bar, you can find the product on the basis of its status, i.e., awaiting shipment, awaiting collection, etc. 

order

Order Status  

  • Total Orders: This contains a list of all orders received on Miravia Marketplace.  
  • Pending Orders: When an order is received on Miravia, it shows a ‘Pending Order’ status, which means no shipping is yet arranged.
  • Partial Shipped: The order status changes to “Partially Shipping” when the partial order is ready to ship. 
  • Shipped: Once an order is shipped completely and tracking details are updated. The status changes to “Shipped.” 
  • Delivered: It shows the total number of orders that are delivered and received by customers.
  • Error: If an order is placed and processed without updating tracking details, the product will show “Error Status.”
  • Cancelled: The merchant can cancel any order within a stipulated time. He can do so by providing a valid reason for cancellation, and the status of such orders will be changed. 
Yes No Suggest edit
Suggest Edit