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View and delete the Failed Orders

To view the Wayfair failed orders:

  • Go to your Magento admin panel.
  • Place cursor on Wayfair on the top navigation bar.
  • When the menu appears, place cursor on Manage Orders, then click View Wayfair Failed Orders.

 

  • On clicking it, you will be navigated to the page as shown below:

 

  • On this page, you may see all the Wayfair failed orders with details such as Product Order ID, Reference Number, Reason to failed, and Order Data.
  • To clear the failed Wayfair order data, click on Truncate Failed Orders button on the top right side of the page.
  • The failed orders log will be cleared.

To cancel the failed Wayfair orders:

  • Select the order(s) that you want to cancel by checking the corresponding boxes.
  • Then click the Actions drop down on the top right of the page.

 

  • Select Cancel Order.
  • Click Submit button next to it.
  • Selected Wayfair order(s) will be canceled.

To delete the failed Wayfair orders:

  • Select the order(s) that you want to delete by checking the corresponding boxes.
  • Then click the Actions drop down on the top right of the page.

  • Select Delete Order.
  • Click Submit button next to it.
  • Selected Wayfair order(s) will be deleted.
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