5.2.View and delete the Failed Orders ↑ Back to Top
To view the Wayfair failed orders:
- Go to your Magento admin panel.
- Place cursor on Wayfair on the top navigation bar.
- When the menu appears, place cursor on Manage Orders, then click View Wayfair Failed Orders.
- On clicking it, you will be navigated to the page as shown below:
- On this page, you may see all the Wayfair failed orders with details such as Product Order ID, Reference Number, Reason to failed, and Order Data.
- To clear the failed Wayfair order data, click on Truncate Failed Orders button on the top right side of the page.
- The failed orders log will be cleared.
To cancel the failed Wayfair orders:
- Select the order(s) that you want to cancel by checking the corresponding boxes.
- Then click the Actions drop down on the top right of the page.
- Select Cancel Order.
- Click Submit button next to it.
- Selected Wayfair order(s) will be canceled.
To delete the failed Wayfair orders:
- Select the order(s) that you want to delete by checking the corresponding boxes.
- Then click the Actions drop down on the top right of the page.
- Select Delete Order.
- Click Submit button next to it.
- Selected Wayfair order(s) will be deleted.
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