View Failed Orders
The users can view the list of failed Walmart Mexico orders on the View Failed Orders page.
In the following conditions, Orders are not imported from Walmart Mexico:
- If any product in the Walmart Mexico Order is Out of Stock in Magento.
- If any product in the Walmart Mexico Order is disabled in Magento.
- If any Product does not exist in Magento or is deleted from Magneto after uploading to Walmart Mexico.
- If the selected Payment Method in Walmart Mexico System Configuration Setting is not available in Magento.
To view Walmart Mexico failed orders
- Go to the Magento Admin panel.
- On the top navigation bar, move the cursor over the Walmart Mexico menu, and then point to the Walmart Mexico Orders menu.
The menu appears as shown in the following figure:
- Click View Failed Orders.
The Failed Walmart Mexico Orders Import Log page appears as shown in the following figure:
This page displays the failed orders with the order id and the reason for the failure.