View OnBuy Orders

The user can fetch and view all the order details fetched from OnBuy.

To fetch and view OnBuy Orders

  1. Go to the Magento Admin panel.
  2. On the top navigation bar, move the cursor over the OnBuy menu, and then point to the Manage Orders menu.
    The menu appears as shown in the following figure:
  3. Click View OnBuy Orders and the OnBuy Orders Details page appears as shown in the following figure:
  4. Click the Fetch Latest OnBuy Orders or Sync All OnBuy Orders Info button.

    If the order is imported successfully then, a new record is found in the OnBuy Order Details table as shown in the above figure.

    • Orders are automatically imported through CRON every 10 minutes.
    • Whenever the latest orders are imported from OnBuy, a Notification appears in the notification area of the Admin panel for those orders and they are Auto-Acknowledged as soon as they are imported into the Magento admin panel.
    • If no Order is imported, then check the Failed order log on the Failed OnBuy Orders Import Log page.
    • Order are auto-rejected on OnBuy in the following conditions:
      • When OnBuy Product SKU does not exist in Magento.
      • When Product is Out of Stock in Magento.
      • When a product is disabled in Magento.
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