View Ebay Failed Orders

The users can view the list of failed eBay orders on the Failed Ebay Orders Import Log page.
In the following conditions, Orders are not imported from eBay:

  • If any product in the eBay Order is Out of Stock in Magento.
  • If any product in the eBay Order is disabled in Magento.
  • If any Product does not exist in Magento or is deleted from Magneto after uploading to eBay.
  • If the selected Payment Method in Ebay System Configuration Setting is not available in Magento.

To view eBay failed Orders:

1. Go to the Magento Admin panel.
2. On the top navigation bar, move the cursor over the Ebay menu.

3. Point to the Ebay Orders menu. The menu appears as shown in the following figure:

4. Click View Ebay Failed Orders. The Failed eBay Orders Import Log page appears.


This page displays the failed orders with the order id and the reason for the failure.


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