1. Overview
  2. Ebay Integration for Magento Extension Installation
  3. Ebay Configuration Settings
  4. eBay Accounts
  5. Manage Ebay Profiles
    1. Add A New Profile
    2. Edit the Existing Profile
    3. Delete the Profiles
    4. Change the Status of the Selected Profiles
    5. Manage the Products Assigned to the Profile
  6. Product Management
    1. View the validation error details
    2. Mass actions on the selected products
    3. Manage Product Feeds
    4. Bulk Product Scheduler
  7. Manage Ebay orders
    1. Fetch and view the order details
    2. View Ebay Failed Orders
  8. Ebay extras
    1. Ebay Cron details
    2. eBay Logs
  9. Ebay Knowledge Base
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View Ebay Failed Orders

The users can view the list of failed eBay orders on the Failed Ebay Orders Import Log page.
In the following conditions, Orders are not imported from eBay:

  • If any product in the eBay Order is Out of Stock in Magento.
  • If any product in the eBay Order is disabled in Magento.
  • If any Product does not exist in Magento or is deleted from Magneto after uploading to eBay.
  • If the selected Payment Method in Ebay System Configuration Setting is not available in Magento.

To view eBay failed Orders:

1. Go to the Magento Admin panel.
2. On the top navigation bar, move the cursor over the Ebay menu.

3. Point to the Ebay Orders menu. The menu appears as shown in the following figure:

4. Click View Ebay Failed Orders. The Failed eBay Orders Import Log page appears.

ebayfailedorders

This page displays the failed orders with the order id and the reason for the failure.

 

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