Fetch and view the order details

The user can fetch and view all the order details fetched from eBay.

To fetch and view eBay Orders:

1. Go to the Magento Admin panel.
2. On the top navigation bar, move the cursor over the Ebay menu.

3. Point to the Ebay Orders menu. The menu appears as shown in the following figure:

4. Click View Ebay Orders. The eBay Orders Details page appears.


4. Click the Fetch Latest Ebay Orders button. If the order is imported successfully then, a new record is found in the Ebay OrderDetails table as shown in the above figure.


  • Orders are automatically imported through CRON in every 10 minutes.
  • Whenever the latest orders are imported from Ebay, a Notification appears in the notification area of the Admin panel for those orders and they are Auto-Acknowledged as soon as they are imported into the Magento admin panel.
  • If no Order is imported, then check the Failed order log on the Failed Ebay Orders Import Log page.
  • Order are auto-rejected on Ebay in the following conditions:
    • When Ebay Product SKU does not exist in Magento.
    • When Product is Out of Stock in Magento.
    • When a product is disabled in Magento.


Yes No Suggest edit
Suggest Edit