search_box

Fetch and View Orders

The user can fetch and view all the order details fetched from Cdon.

To fetch and view Cdon Orders

  1. Go to the Magento Admin panel.
  2. On the top navigation bar, move the cursor over the Cdon menu, and then point to the Orders menu.
    The menu appears as shown in the following figure:


     

  3. Click Fetched Orders.
    The Cdon Orders Details page appears as shown in the following figure:

  4. Click the Fetch Latest Cdon Orders button.


    If the order is imported successfully then, a new record is found in the Cdon Order Details table as shown in the above figure.
    Notes:

    • Orders are automatically imported through CRON every 10 minutes.
    • Whenever the latest orders are imported from Cdon, a Notification appears in the notification area of the Admin panel for those orders and they are Auto-Acknowledged as soon as they are imported into the Magento admin panel.
    • If no Order is imported, then check the Failed order log on the Failed Cdon Orders Import Log page.
    • Orders are auto-rejected on Cdon in the following conditions:
      • When Cdon Product SKU does not exist in Magento.
      • When Product is Out of Stock in Magento.
      • When a product is disabled in Magento.
Yes No Suggest edit
Suggest Edit