View Catch Orders

The user can fetch and view all the order details fetched from Catch.

To fetch and view Catch Orders

  1. Go to the Magento Admin panel.
  2. On the top navigation bar, move the cursor over the Catch menu, and then point to the Manage Orders menu.
    The menu appears as shown in the following figure:
    Dashboard Magento Admin
  3. Click View Catch Orders.
    The Catch Orders Details page appears as shown in the following figure:
  4. Click the Fetch Latest Catch Orders or Sync All Catch Orders Info button.
    If the order is imported successfully then, a new record is found in the Catch Order Details table as shown in the above figure.

    • Orders are automatically imported through CRON in every 10 minutes.
    • Whenever the latest orders are imported from Catch, a Notification appears in the notification area of the Admin panel for those orders and they are Auto-Acknowledged as soon as they are imported into the Magento admin panel.
    • If no Order is imported, then check the Failed order log on the Failed Catch Orders Import Log page.
    • Order are auto-rejected on Catch in the following conditions:
      • When Catch Product SKU does not exist in Magento.
      • When Product is Out of Stock in Magento.
      • When a product is disabled in Magento.
Yes No Suggest edit
Suggest Edit