1. Overview
  2. Let’s Get Started
  3. TikTok Magento Installation Steps
  4. TikTok Setup Wizard
  5. TikTok Accounts
    1. Add a New Account
    2. Edit Existing Account
    3. Fetch Onboarding Data
    4. Description of Fields in TikTok Account
  6. TikTok Policies
    1. Managing Policies
    2. Image Policy
    3. Inventory Policy
    4. Pricing Policy
    5. Order Policy
    6. Synchronisation Policy
    7. Description of Fields in TikTok Policies
  7. TikTok Attributes
    1. Attributes Mapping
    2. Assign Attributes
    3. Delete An Attribute
    4. Fetch Attributes
    5. Description of Fields in TikTok Attributes
  8. TikTok Listing Templates
    1. Adding and Editing The Listing Template
    2. Description of Fields in TikTok Listing Templates
  9. TikTok Products
    1. Bulk Actions
    2. Description of Fields in TikTok Products
  10. TikTok Orders
    1. View The Order details
    2. Import The Orders
    3. Reject The Order
    4. Ship The Order
    5. Sync Status Of The Order
    6. Create Magento Sales Order
    7. Description of Fields in TikTok Orders
  11. TikTok Return or Refund
    1. Accept Return or Refund
    2. Reject Return or Refund
    3. Import Orders
  12. Queue Process
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Managing Inventory Policy

To create a new inventory policy, you are required to furnish details for the following fields:

1. Inventory Threshold Settings:

  • Title: You need to provide the name of the policy for internal identification.
  • Default Quantity: Specify a default product quantity for syncing it to TikTok in cases where there is no inventory available for the product or the “Manage Stock” option is configured as “No” in your Magento 2 store.
  • Threshold Buffer: Input the quantity of products you want to reserve exclusively for your Magento store. For instance, if you have 18 products but only want 13 to be uploaded to the marketplace, set the Threshold Buffer value to 5.
  • Set Inventory on Basis of Threshold: Enable this option if you want to manage inventory on TikTok according to the threshold values. Once enabled, specify the “Threshold Value” to set the threshold quantity for real-time comparison with the available Magento quantity. Then, provide a value in the “Inventory for Greater Than Threshold Value” field. The specified quantity in this field will be synced to TikTok when the Magento quantity is greater than the threshold quantity.
    Once the Magento quantity reaches the value specified in the “Threshold Value” field, the original Magento quantity will be synced to TikTok. Subsequently, when the Magento quantity falls below the value in the “Threshold Value” field, the quantity specified in the “Inventory for Lesser Than Threshold Value” will be synced to TikTok.
    For example, consider having 100 inventory in your Magento store with the “Threshold Value” set at 10, “Inventory for Greater Than Threshold Value” at 20, and “Inventory for Lesser Than Threshold Value” at 2. Initially, 20 inventory will be synced to TikTok and will remain the same until the Magento inventory reduces to 10.
    At this point, 10 quantities will be synced to TikTok. As soon as the Magento inventory reaches 9, the quantity value of 2 will be synced to TikTok & will remain the same even if the product is out of stock in your Magento store.
    Note: If you want products to go out of stock on TikTok just below the threshold value in Magento, fill in zero in the “Inventory for Lesser Than Threshold Value” field.

2.MSI Setting:

  • Use MSI: Enabling this option will allow you to choose the relevant Magento 2 source for inventory syncing and set the salable stock. However, you should enable this option only if MSI is enabled in your Magento Store. If this option is disabled then normal product quantity will be considered. Once you enable this option the following two options will be displayed:
    • Source: Specify a source for inventory synchronization. If Salable stock is not configured, then the selected source will be used.
    • Salable Stock: Specify a salable stock here for inventory synchronization. 

Save the policy once done.

Note: Salable quantity (Stock) has more priority over source quantity.

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