The ‘Products’ section provides a comprehensive view of the products you have synced with the app, allowing you to manage them efficiently.

This section is divided into four lists to help you categorize and work with your products effectively:

• All: Displays a list of all your synced products.
• With Templates: Shows products that have templates assigned to them.
• Without Templates: Lists products without templates.
• With Errors: Highlights products that require attention due to errors.

For each product in these lists, you can view important details such as image, name, listing status, inventory, template status, and errors. You can manage individual products or bulk to ensure proper listing on Shein.

Individual Product Actions

For specific changes or actions on an individual product:

1. Click on the product’s name.

1.1. If the product does not have a template assigned to it, you can assign a template here.

1.2. If the product already has a template assigned to it, you can view and edit the Style and Variation Mapping, Packaging Details, Attribute Mapping, Price Settings, and Images.

NOTE: Due to Shein’s restrictions, you cannot modify the product category. If you wish to make changes, you will need to upload the product again.

Bulk Actions

You can perform actions on multiple products simultaneously using the bulk actions feature. To do this:

1. Check the checkboxes next to the products you want to perform actions on.

2. Click on the ‘Bulk Edit’ button to access a menu of available actions.

3. Here you can edit the Price, Package Size, and Package Weight of all products and variants.

4. Finally, click on ‘Save’.

Product-level errors with their solutions

Error: Template is required

Solution: Go to the template section and either create a new template or assign the product to an existing template.

Error: Height is required.

Solution: Visit the template section and edit the assigned template. In “Step 3 Package Setting”, update the details. Or, click on the product name in the product grid, then open the “Package Details” tab and make the necessary updates.

Error: Weight is required.

Solution: Go to the template section, edit the assigned template, and update the weight in “Step 3 Package Setting”. Or, click on the product name in the product grid and update the weight in the “Package Details” tab.

Error: Length is required.

Solution: In the template section, edit the assigned template, and update the length in “Step 3 Package Setting”. Or, click on the product name in the product grid and update the length in the “Package Details” tab.

Error: Width is required.

Solution: In the template section, edit the assigned template, and update the width in “Step 3 Package Setting”. Or, click the product name in the product grid and update the width in the “Package Details” tab.

Error: Inventory is required.

Solution: Update your product inventory on Shopify.

Error: Price is required.

Solution: Update the product price on Shopify.

Error: Attribute_Mapping is required.

Solution: Click on the product name in the product grid, then open the attribute mapping and add at least one attribute. Finally, update the details.

Error: Variation_Mapping is required.

Solution: Click on the product name in the product grid, then open the variation mapping tab and update the details.

Error: Product_image is required.

Solution: Update the product’s main image on Shopify. Ensure it meets the following criteria:
– Main Image: 1785 x 1340 px
– Size ≤ 3MB, format JPG/JPEG/PNG

Error: Block image/Square image is required.

Solution: Upload the image in the “Thumbnail Images” section on a single product edit.

Error: Proof of stock cannot be empty.

Solution: Contact SHEIN customer service as your store is not authorized for US sellers.

Error: The reference product link cannot be empty.

Solution: Contact SHEIN customer service as your store is not authorized for US sellers.

Error: Color Index Image is required.

Solution: Upload the required image under “Style Swatches” in the product’s editing section.

Error: Detailed Image is required

Solution: Upload the required image under “Detailed Images” in the product’s editing section.

Error: Template is required.

Solution: Go to the template section and either create a new template or assign the product to an existing template.

Error: Two detailed drawings are mandatory.

Solution: Ensure you upload at least two images in the DETAILED IMAGES section when editing a single product.

Error: Under the same SPU, SKC still has pending approval records, which cannot be released.

Solution: You cannot update the product on Shein when SKC is in a pending state. Kindly publish this product after approval/rejection. If you still wish to update the product on Shein, go to the Shein seller portal and withdraw your approval request, then try to upload that product.

Error: The image does not meet the requirements.

Solution: One of the images, such as the main image, detail image, thumbnail image, or color image, does not meet the requirements of Shein product images.

Error: Property names that are not the main sales property cannot be filtered within the specification.

Solution: The selected attribute of this product is not the main sale attribute. Kindly select a master attribute as the sale/required attribute. The priority of the master sale attribute is typically color, size, layer, etc.