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Account Details

This section will give you an overview of the connected accounts. Here you can check Amazon MCF account details such as Seller ID & associated country with that Seller ID. You can also check the username and email related to your eBay account.

This section also enables you to disconnect the connected accounts. To disconnect your Amazon MCF or eBay seller account, you need to:

  • Click the “Disconnect” button.
  • A pop-up window will appear, as shown in the image below. You need to read the details mentioned.

Account disconnection

  • Then type the word “Disconnect” in the given box, as shown in the image above.
  • Lastly, click the “Disconnect & Continue” button to confirm your action.

If you disconnect your eBay account, then all associated information will be removed from the app while maintaining the MCF connection. You won’t be able to access eBay account data in the app until you reconnect it.

Once the eBay account is disconnected, you will be automatically redirected to another connected channel, if any. If only eBay was connected, you’ll return to Step 1, where you can connect any supported channel.


It is worth noting that if you disconnect the MCF account then both the MCF & eBay accounts get disconnected. You can no longer access the data of both accounts within the app until you reconnect them from scratch.

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