Admin can perform the following tasks on the Sales Orders page:

• Fetch all the new orders fetched from Jet.com
• View all the orders
• Synchronize all the orders
• Reset Filter
• Fetch Acknowledged Orders
• Synchronize Fulfilled orders
• Export the CSV file of the selected orders
• View the current order details
• Ship Current Order
• Cancel acknowledged order on Jet.com

To manage the sales orders

1. Go to the Shopify Jet Integration App.
2. On the top navigation bar, click the Orders menu.
   The menu appears as shown in the following figure:
   
3. Click Sales Orders.
   The Sales Orders page appears as shown in the following figure:
   
4. To fetch the new orders from Jet.com, click the Fetch Orders button.
   The new orders if available are fetched from Jet.com and are listed on the page.
   Note: The Fetch Orders button is activated only if new orders are available on Jet.com.
5. To synchronize all orders, click the Sync Orders button.
   The orders are synchronized and a success message appears.
   Note: The Sync Orders button is activated only if there is any order, which is not yet synchronized with Jet.com.
6. To reset filter on available orders, click the Reset Filter button.
   The filter on the orders is reset.
7. To fetch acknowledged orders, do the following steps:
   1.  Click the Menu icon.
      The menu appears as shown in the following figure:
      
   2. Click Fetch Acknowledged Orders.
      The acknowledged orders if available are fetched from Jet.com and are listed on the page.
8. To export CSV file of the selected orders, do the following steps:
   1. Select the check boxes associated with the required sales orders.
   2. In the Select action list, select Export CSV.
   3. Click the Submit button.
      A dialog box appears as shown in the following figure:
      
   4. Click to select the Save File option, and then click the OK button.
      The CSV file is exported and saved at the selected location of the local system.
   5. Make the required changes if required and then save the CSV file.
9. To view the current order details, do the following steps:
   1. Scroll down to the required sales order.
   2. In the respective Action column, click the View  icon.
      The page appears as shown in the following figure:
      
      All the details of the current order appear on this page.
   3. Click the Close button.
10. To ship the current order, do the following steps:
    1. Scroll down to the required sales order.
    2. In the respective Action column, click the Shipment   icon.
       The page appears as shown in the following figure:
       
       The admin can edit the fulfillment details if required.
    3. In the Tracking Number box, enter the required tracking number.
    4. In the Quantity fulfillable box, enter the required quantity number.
       Note: It cannot be more than the quantity ordered.
    5. In the Send Return Address list, select the required option.
    6. In the RMA Number box, enter the RMA number.
    7. In the Days To Return box, enter the number days within which it is eligible to return the order.
    8. Click the Order Shipment button.The order is shipped and a success message appears.
11. To cancel the acknowledged order, do the following steps:
    1. Scroll down to the required sales order.
    2. In the respective Action column, click the Cancel   icon.
       The page appears as shown in the following figure:
       
    3. Click the Cancel Order button.
       The order is canceled.