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Wish Failed Orders

The admin can see the failed Wish orders and has the liberty to cancel those orders as well.

To cancel the failed order:

  • Go to Prestashop Admin Panel
  • On the left navigation bar, place the cursor on Wish Integration and you will see it getting expanded as below:

wish prestashop integration

  • Click on Wish Failed Orders. The page appears as shown below:

wish prestashop failed order

  • Now, this can be done both in bulk or by cancelling a particular failed order.
  • To cancel an individual order, click on the Cancel button in the last colum of each failed order.
  • To cancel the failed orders in bulk, select all the orders and then click on the bulk actions button. It appears as shown below and from here you may click on cancel order. 

cancelling wish prestashop failed orders

All selected failed orders will be cancelled.

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