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ManoMano Failed Orders

The admin can see the failed ManoMano orders from the Prestashop admin panel.

To see the failed order:

  • Go to Prestashop Admin Panel
  • On the left navigation bar, place the cursor on ManoMano Integration and you will see it getting expanded as below:

  • Click on ManoMano Failed Orders and you’ll be navigated to the page as shown below:

  • On this page, you may see the Failed Order with – ID, SKU, ManoMano Order Id, and Reason.
  • On this same page, you may take the following actions:
    • Export the failed orders to ManoMano.
    • Refresh the list.
    • You can see the SQL Query.
    • You can export failed oredrs to SQL manager.
    • You may take the above actions by clicking on the buttons shown shown the image below in the red box.

 

 

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