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Failed Orders

To see the TradeMe Failed Orders,

  • Go to your OpenCart admin panel.
  • Place the cursor on ‘T’, click on TradeMe Orders when the menu appears, and then click Failed Orders.

  • On clicking it, you will be navigated to the page as shown below:

  • On this page, you may see the failed order Serial number, SKU, and the Reason of order failure.
  • To see further details of the orders, click on the view button corresponding to the failed order in its row, as shown highlighted in the image below:

  • On clicking it, the page that you will be navigated to will appear as:

  • You may see on this page the Order ID and the Sold Date.

To delete or truncate all the failed orders,

  • On the TradeMe Failed Orders page, click on the Truncate All button on the top right of the page, as highlighted in the image below:

  • On clicking it, all the failed TradeMe orders will be deleted.

 

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