1. Overview
  2. Privalia Integration Extension Installation
  3. Retrieve API Credentials from Privalia
  4. Privalia Configuration Setting
  5. Manage Privalia Profile
    1. Syncing the Attributes
    2. Syncing the Category
    3. Add a new Profile
    4. To Edit an Existing Profile
    5. To Delete A Profile
  6. Manage Privalia Products
    1. Submit Actions
    2. View Error log and Validation Error
    3. Edit the Product Information
  7. Manage Privalia Orders
    1. View Privalia Orders
    2. View Failed Orders
  8. Privalia Developer Settings
    1. View logs
    2. View Feeds
    3. Privalia Crons
    4. Privalia Categories
    5. Privalia Attributes
  9. Privalia Knowledge Base
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View Privalia Orders

The user can fetch and view all the order details fetched from Privalia.

To fetch and view Privalia Orders

  1. Go to the Magento Admin panel.
  2. On the top navigation bar, move the cursor over the Privalia menu, and then point to the Manage Orders menu.
    The menu appears as shown in the following figure:

  3. Click View Privalia Orders.


    The Privalia Orders Details page appears as shown in the following figure:

  4. Click the Fetch Latest Privalia Orders or Sync All Privalia Orders Info button.

    If the order is imported successfully then, a new record is found in the Privalia Order Details table as shown in the above figure.
    Notes:

    • Orders are automatically imported through CRON every 10 minutes.
    • Whenever the latest orders are imported from Privalia, a Notification appears in the notification area of the Admin panel for those orders and they are Auto-Acknowledged as soon as they are imported into the Magento admin panel.
    • If no Order is imported, then check the Failed order log on the Failed Privalia Orders Import Log page.
    • Order are auto-rejected on Privalia in the following conditions:
      • When Privalia Product SKU does not exist in Magento.
      • When Product is Out of Stock in Magento.
      • When a product is disabled in Magento.
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