1. Overview
  2. Houzz Integration for Magento Extension Installation
  3. Retrieve API Credentials from Houzz
  4. Houzz Configuration Settings
  5. Manage Houzz Profiles
    1. Add A New Profile
    2. Edit the Existing Profile
    3. Delete the Profiles
    4. Change the Status of the Selected Profiles
  6. Manage Profile Products
    1. View and Edit the Product Information
    2. Upload a single product
    3. View the Validation Error Details
    4. Submit Actions on the Selected Products
  7. Manage Products
    1. Upload Products
    2. Manage Product Feeds
  8. Manage Houzz Orders
    1. Fetch and View the Orders Details
    2. View Houzz Failed Orders
    3. Refund Management
  9. Houzz Cron
    1. Houzz Cron Details
    2. Cron Status
  10. Houzz Knowledge Base
  11. Extras
    1. View Houzz Category
    2. View Houzz Attributes
      1. Simple Type Attribute
      2. Configurable Type Attribute
    3. Houzz Logs
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View Houzz Failed Orders

The users can view the list of failed Houzz orders on the Failed Houzz Orders Import Log page.

In the following conditions, Orders are not imported from Houzz:

  • If any product in the Houzz Order is Out of Stock in Magento.
  • If any product in the Houzz Order is disabled in Magento.
  • If any Product does not exist in Magento or is deleted from Magneto after uploading to Houzz.
  • If the selected Payment Method in Houzz System Configuration Setting is not available in Magento.

To view Houzz failed orders

  1. Go to the Magento Admin panel.
  2. On the top navigation bar, move the cursor over the Houzz menu, and then point to the Houzz Orders menu.
    The menu appears as shown in the following figure:
    HouzzOrderMenu
  3. Click View Houzz Failed Orders.
    The Failed Houzz Orders Import Log page appears as shown in the following figure:
    Failed Houzz Orders Import LogThis page displays the failed orders with the order id and the reason for the failure.

 

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« Fetch and View the Orders DetailsRefund Management »
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