The users can view the list of failed Fruugo orders on the Failed Fruugo Orders Import Log page.

Orders cannot be imported from Fruugo due to the following conditions:

• If any product in the Fruugo Order is Out of Stock in Magento.
• If any product in the Fruugo Order is disabled in Magento.
• If any Product does not exist in Magento or is deleted from Magento after uploading on Fruugo.
• If the selected Payment Method in Fruugo System Configuration Setting is not available in Magento.

To manage failed Fruugo Orders

1. Go to the Magento Admin panel.
2. On the top navigation bar, move the cursor over the Fruugo menu, and then point to the Manage Orders menu.
   The menu appears as shown in the following figure:
   
3. Click Fruugo Failed Orders.
   The Failed Fruugo Orders Import Log page appears as shown in the following figure:
   
   This page displays the failed orders with the order id and the reason for the failure.
4. To clear failed import order logs, click the Clear Failed Import Order Logs button.
   All the logs are deleted.
5. To delete selected  failed import order log, do the following steps:
   1. Select the check boxes of the required logs.
   2. In the Actions list, click Delete.
   3. Click the Submit button.
      A confirmation dialog box appears.
   4. Click the OK button.
      All the selected failed orders are deleted.