The page lists all the tickets that are generated for problems or issues on the Wish marketplace. Tickets facilitate communication between you and the customer. You can easily keep a record/track of tickets from this section.
Note: The Wish Customer Support Team will only intervene in a customer service matter if the issue cannot be or has not already been resolved by the merchant.
You can even get the latest tickets or any recent update related to any Ticket(s) fetched from Wish.com on your panel by clicking on the “Fetch Tickets” tab.